VAT Information
Download the VAT Exemption form here.
(PDF 9kb) 
(DOC 26kb)
Please read the following information carefully as it may allow you to save money on your order with Cantre Mobility.
Exempt Rating
Certain products we supply may be available "VAT Free" (E rated) depending on your status as an individual or charity, and the nature of the product. As an indication, products where you see the logo - are generally accepted for VAT exemption for personal use where the item is solely used to treat a disability or where the funds to purchase these items come from a "charitable source". Other items without the logo may be acceptable for exemption when the funds come from a charitable source - please contact us for details. Detailed information is available from the Customs and Excise website. They also have a useful FAQ
Qualifying Products
Products available for exemption include aids designed or modified solely for use by people with a disability, as well as products designed for the care or treatment of incontinence. Such products are only available at zero-rate VAT when purchased directly by an individual for their personal use, or when purchased by a registered charity for use by the disabled person.
In order for us to meet obligations to Customs & Excise, and in order to avoid paying VAT on certain items, you will be required to sign a simple declaration form that you are eligible to receive goods with the VAT exempt from payment. The form can be downloaded from the links at the top of this page.
In order to let us know that you have downloaded a VAT exemption form and will be sending it to us, you will be given an opportunity to let us know when you are checking out with your online shopping cart.
Please note we are only able to exempt VAT from the actual goods, all delivery charges will attract VAT as normal.
You final shopping cart price will include VAT for all items and if so, will higher than you price you will finally pay. We will therefore contact you soon after your order is placed with the adjusted amount.
Before processing your payment we will wait until we receive the VAT exemption form from you. This does however mean that there may be a slight delay in dispatching your order as the item cannot be shipped until we receive your declaration. If there are any queries we will contact you by telephone or email, or you may contact us by e-mail free phone on 0808 100 11 33.
You can fill out the form below now and print it out.It should be signed and sent by fax or post to
Cantre Mobility
Sgwar Alban,
Aberaeron
Ceredigion,
SA46 0AQ
Fax: 01545 571355
If the goods are for a child or a person who cannot write, the signature of a parent, guardian or doctor is acceptable. Please indicate the relationship of the signatory to the person with disabilities.
If you are in any doubt as to your eligibility to receive goods or services zero-rated for VAT you should consult your local VAT office before signing the declaration.
© Cantre Mobility