Delivery

Orders will be delivered to the delivery address provided at the time of ordering and will be made using either Royal Mail or Courier.

If for any reason we are experiencing difficulties with your delivery, a member of our team will contact you.

Cost of Delivery

For items with a value of up to £50, a delivery charge of £5.50 will be payable.

For items with a value of up to £150, a delivery charge of £9.95 will be payable

For items with a value of over £150, the cost of delivery is free.

Delivery Times

Provided the items you have ordered are in stock, please allow up to 5 working days for your parcel to arrive, if you do not receive the item(s), please contact us.  If the items are not in stock with us, please allow up to 14 days for your parcel to arrive, to allow sufficient time for our suppliers. We will, of course, inform you if the items are out of stock.

Local Delivery

Cantre Mobility offers free local delivery on our larger items and equipment. This includes items such as Mobility Scooters, Mobile Hoists, Powered Wheelchairs, Profiling & Nursing Beds & Rise & Recline Armchairs. This service is free for customers in our operating area of Mid, West and South Wales, including Carmarthenshire, Ceredigion, Pembrokeshire, Powys, and all of South Wales. Please Contact us if you would like to be sure you are located in this area and for delivery availability and times.

Returns

If you wish to return an item/items, please return to our Head Office in Aberaeron, click here for full address. Once we have received the returned item(s) we will refund you the cost of postage.

Alternatively, you may return an item/items to one of our branches, at either Aberaeron or Carmarthen.